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Shipping Costs
Canada
Alberta, British Columbia, Saskatchewan, Manitoba $12.99 flat rate shipping
Ontario,Quebec $9.99 flat rate shipping
Newbrunswick, Nova Scotia, PEI, NL $15.99 flat rate shipping
NWT,Nunuvit,Yukon $19.99 flat rate shipping
All orders within Canada that exceeds $99.00 will receive FREE SHIPPING
*Please note that orders shipped to remote locations may carry an additional shipping charge. You will be contacted by email if this applies.
Shipping options will be available as you shop and at check out.
USA
Flat rate of $14.99 for all U.S. destinations.
Free shipping for orders over $199.00.
Mainland China
Air freight: 0-2 pounds $6.00, $3.00 per pound added afterwards till 6 pounds maximum per single parcel. Orders over 6 pounds will be shipped in separate parcels. You will be able to calculate the shipping charge through your shopping cart during the ordering process. The tracking number will be emailed to you immediately after your order shipped. You may track your order status through the shipping company's website. It will take about 2-3 weeks for the order to be delivered. Please provide to us the receiver's information in Chinese such as the receiver's name, address, postal code and phone number.
The receiver may be contacted by China Customs or the shipping company through the phone number your provided for personal ID as per the China Customs requirement. Please refer to China Customs website for more details.
If your order is for commercial purpose, the customs charge may occur.
South Korea
Small Packet Air rate starts from $20.8 for the first pound to $58.9 for up to 4 pounds. Orders over 4 pounds will be shipped in separate parcels. The shopping cart will calculate the shipping charge automatically.
Air freight: 0-2 pounds $30.00, 2-3 pounds $35, 3-4 pounds $40, 4-5 pounds $50, 5-6 pounds $60...You will be able to calculate the shipping charge through your shopping cart during the ordering process. The tracking number will be emailed to you immediately after your order shipped. You may track your order status through the shipping company's website. It will take about 6-12 business days for the order to be delivered.
*Please note that orders shipped to Jeju Province may carry an additional shipping charge. You will be contacted by email if this applies.
*Due to Korean customs regulations, only 6 bottles of vitamins/supplements are allowed per order.
Hong Kong, Macau, Japan, Singapore, Malaysia, Thailand and Taiwan; Colombia
Small Packet Air rate starts from $20.8 for the first pound to $58.9 for up to 4 pounds. Orders over 4 pounds will be shipped in separate parcels.The shopping cart will calculate the shipping charge automatically.
Tracked Mail is available with 6-10 business days delivery. The shopping cart will show the rate according to the order weight.
Australia and New Zealand
Small Packet Air rate starts from $20.8 for the first pound to $58.9 for up to 4 pounds. Orders over 4 pounds will be shipped in separate parcels.The shopping cart will calculate the shipping charge automatically.
Tracked Mail is available with 6-10 business days delivery. The shopping cart will show the rate according to the order weight.
United Kingdom, Germany, Belgium, Denmark, Hungary, Luxembourg, Netherlands, Finland, France, Ireland, Italy, Spain, Sweden, Switzerland, Cyprus, Bulgaria, Albania, Portugal
Small Packet International rate starts from $7 for the first pound to $25 for up to 4 pounds. Orders over 4 pounds will be shipped in separate parcels.The shopping cart will calculate the shipping charge automatically.
Tracked Mail is available with 6-10 business days delivery. The shopping cart will show the rate according to the order weight.
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INTERNATIONAL ORDERS
PLEASE CALL OR E-MAIL US FOR ACCURATE SHIPPING QUOTES
International orders can not be placed on line. Please email us the order with the products name, quantity and shipping address in details. Once we receive your order, we will send you the invoice by email. Please check the invoice and if everything is to your satisfaction please click the Pay Now button in the invoice and following the instruction to make the payment. The payment will be processed on PayPal secured website. We will ship the order in 24-48 hours after we receive the payment. If you have any question please call us at 1-416-3357887 or send us email at info@fifibaby.com and we will be pleased to assist you.
Import taxes:
You may have to pay import taxes, customs duty, etc. You may also be required to payinfo@fifibaby.com a brokerage (Handling) Fee for these shipments as well. These charges are separate from your shipping charge, and you will be billed directly for them.
imaplehouse.com will not be liable for packages refused or held by customs for delivery:
We request that you contact your customs office, and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, delivery being delayed, or returned to us. Please check with your Customs office to see if your country permits the shipment of the products you are going to order from us and if any additional licenses or permits are needed.
Please Note: If your order is returned to us due to banned / restricted products, a wrong address, refusal to pay customs fees, refusal to accept order, or because no one was there to accept delivery of your order, we will refund your account as follows:
You will be refunded the total amount of the order minus the shipping charge and 20 percent of the value of the order as a restocking fee. We will also subtract any other outside charges we have incurred during shipping, such as warehousing fees, return postage fees, etc.
If the cost to return the product to us is larger than the cost of the refund due, we will instruct the carrier to abandon the order and there will be no credit for the order. If the product(s) is seized by customs there will be no credit processed for the product(s).
Returns Policy
You may return most new, unopened items within 30 days of original purchase. A 20% restocking fee may apply. The cost of shipping is non-refundable.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
*In order to reduce the environmental footprint we may use recycled and reusable clean packing carton. Thank you for your support for keeping our globe green.